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More information on pass policies can be found at the bottom on this page.
Prana Studio Policies
We are unable to accept cash payments at the studio. Please pay by credit or debit card.
All in-person and online workshops, events and class pack/monthly unlimited sales are final sale. Autopay monthly unlimited passes may be cancelled at least 7 days prior to the next payment date, or held for up to one month. If you would like to transfer unused classes to another student, you are able to do so by emailing in a request.
No show and late cancellation policy:
You are able to cancel your registration for all classes and workshops up to 6 hours before the session start time. All no shows and/or cancellations occurring within 6 hours of the session start time will be charged in full. Unlimited pass holders will be charged £7.50 for any no shows or cancellations occurring within 6 hours of the class start time.
For late arrivals, in order to limit disruption and respect the atmosphere of the studio, the door will be closed upon class starting and latecomers will not be able to attend. Please make sure you arrive 5-10 minutes early to check in and get settled. We know life gets in the way some days, but hope you can understand.
20% discounts are available to students, university staff, NHS staff members and benefits recipients. If you have an ID pass to prove your eligibility, please email a copy of it to email@example.com to receive your discount.
Safe Space Policy:
We implement a zero-harassment policy in studio and online. We reserve the right to deny entry to any class at our own discretion.